Want a copy for yourself? A broken water entry valve is the worst cause of water in a brine tank, as it often leads to flooding. The drain line flow control is faulty; therefore, it cant regulate incoming water flow. The injector has clogged with dirt and limescale. Range & Oven Parts. After the recharge is over, check to see if the pressure returned in your home. Learn More. (3 bottles) Learn More. Wait until the salt levels in the brine tank are too low. Another potential problem is that the bypass valve is turned to divert water away from the system. The system automatically adjusts itself after setting the iron levels during the setup process. WebTutorials and Troubleshooting | Whirlpool Water Solutions Home > Owner Center > Tutorials and Troubleshooting Tutorials and Troubleshooting Tutorials (The videos below contain flash element which may not work on all devices) Water Softener WHES 20/30/33 Installation of a WHES 20/30/33 Valve Softener/Filter WHES 30/33 Set-Up Alternatively, you can replace the bleach with white vinegar. Microwave Parts. A salt bridge occurs on the top of the existing salt, so you wont notice when the salt beneath this layer is being used. Heres the step-by-step process for diagnosing and fixing problems in most water softeners: Got a popular branded water softener thats experiencing a problem? When the power outage is too prolonged, you need to reset the clock, but all other settings remain the same. In this water softener troubleshooting guide, well be sharing some of the most common water softener problems and how you can solve them yourself. Water softeners are smart machines, but because theyre computer-based, the smallest issue can prevent them from operating properly. WebExamine the top of the unit for any signs of water. In this case, you just need to turn the bypass valve so water is sent into the softener. If not enough water is getting into the tank, the salt wont be able to dissolve in the water, and no brine will be formed. This might not actually be a problem for you. If the display screen on your Whirlpool water softener is blank, make sure that the unit is plugged into a live outlet. Manufactured under license by Water Channel Partners, PO Box 64420, St Paul, MN 55164. 2023 Whirlpool Corporation. After the recharge is over, check to see if the pressure returned in your home. Your manual has instructions on how to do this. Follow the steps below. If your cables and water lines are still intact but the motor wont start, motor failure is the most likely cause. Replace if necessary, Check manual and follow instructions to set valve higher, Clean system plumbing, control head and brine tank, Empty & clean the brine tank. If your water softener venturi valve is clean then its likely to have a worn out gasket. One of the most simple-to-resolve causes of salty water is incorrect settings. The water will feel sticky feeling on the skin. Salt bridges form when the brine tank is stored in a high-humidity area, or the salt levels are too high for the tank. WebModel WHES33 How to install, operate and maintain your Demand Controlled Water Softener Do not return water softener to store If you have any questions or concerns when installing, operating or maintaining your water softener, call our toll free number: 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST or visit www.ecodynewatertreatment.com The Check salt level indicator light will flash if the salt level is two or below. In this case, you may hear noises to suggest that your softener is performing a regeneration cycle, but your water might not taste soft or it might taste too salty. Do not return the water softener to store. WebTroubleshooting No Water Flow Indication. a. (Connections out of the softener are 1 male pipe threads). Examine the valves and water lines, and check the timer, motors, and air valves. (3 bottles) Learn More. A clogged injector will not be able to draw water out of the brine tank. Put the softener in bypass mode to see what your water pressure is like when it isnt flowing through the system. No Soft Water Timer Display Blank 1. with Whirlpool . There will be a drop in water pressure from shower heads and faucets to indicates clogged plumbing pipes. Order a new rubber gasket and wait for it to arrive. Otherwise, call Culligan customer support. Plug in and switch on the system. and the life of your softener Water Softener Cleanser. Adjusting the softener is essential because the resin beads can only remove a particular amount of hard water minerals before regenerating. For a 1 year supply! Check this too: Pelican Water Softener How to & Troubleshooting Guide. To amend a float tank thats too high, follow the instructions in your user manual to set the float valve to a lower level. For instance, if the water hardness level is 20gpg and contains 6ppm of iron. Reconnect any loose wires. When a water softener removes the hard water minerals, the water will deposit these minerals in the pipes, and over time they will clog the system. Loud clunking or whirring sounds indicate that one or several of the components in your softener are clogged, worn, or broken. Select the Setup button on the display screen. If your tanks water is alarmingly high, or even worse overflowing, here are the likely reasons why: This is the easiest and least threatening problem to resolve. If your tank has a 9-inch diameter, pour one cup of unscented household bleach. I have a whirlpool Model WHES33 LE33 water softener. Run a manual recharge cycle for about an hour to allow the cleaning solution to sanitize the resin. In this case, install a booster pump upstream of the softener to increase water flow into the system. Delivers great water flow with minimal pressure drop to your shower and appliances. If the breaker has tripped, reset it and watch the softener turn on. Also, the salt level should always be a few inches above the water level. If the water softener does not empty, the brine tank will eventually accumulate with water until the safety float engages. Us eRe ch arg efe at u re. See installation manual for details. Locate your bypass valve. Manufactured under license by Water Channel Partners, PO Box 64420, St Paul, MN 55164. 2023 Whirlpool Corporation. (3 bottles) Learn More. WebUnplug your unit from the outlet and set a timer for 20 minutes. The Whirlpool water softener is an electronic water softener that requires the user to program it into the system to work as desired. It is not recommended to use any kind of block salt in Whirlpool water softeners. If your system isnt regenerating, it wont be long before your access to soft water cuts off entirely so you need to troubleshoot the problem ASAP. Clogging on the piston and stack assembles creating friction and drag to stop the motor. Refill the salt and set the system to manually regenerate to ensure its working properly. View the user manual below for more details. Fill a bottle with tap water, add about ten drops of liquid soap and shake the bottle. A salt bridge is a hard, crusty formation on the surface of the salt level. If youre not sure how to set up your water softener, its worth calling the manufacturer and asking a customer service specialist to talk you through the process. Press the up and down arrow buttons to set the recharge time, then press Return.. You may be able to replace the motor for free if youre still within the warranty period. with Whirlpool . Locate a large knob behind the control head. In this case, follow the instructions in the user manual to raise the float valve to a higher setting. Check that the systems settings are still correct and that there are no broken switches. In the State of California, this feature should always be on. A correctly functioning softener performs a regeneration cycle at least once every two weeks. // ]]>. Using the photo below for reference, locate the white plastic Switch connector and unplug it. Press the ON button to activate the salt efficiency feature, then press Return.. E3: Control valve ran too long as it is unable to get onto the next cycle position. This could cause too much water to enter the tank. If any of these parts are clogged, broken, or damaged, flush or replace them as necessary. Sign-up for filter. This feature is excellent for water supplies with high iron or sediment quantities. Examine the valves and water lines, and check the timer, motors, and air valves. Click here for details. The Whirlpool water softener has a power backup feature that will maintain all the programmed settings for eight hours during a power interruption. Extend your warranty. Disconnect the water softener and connect another electrical appliance. E1: Control board does not sense motor movement. This would mean that only some of your water was being softened. Here is how clean your softener with a cleaner alternative. Refrigerator Parts. *. However, since it is an appliance with electrical components, it is prone to developing issues over time, either from poor use and maintenance or the normal wear and tear. He is a content strategist, writer, editor, and water treatment expert. A dead water softener sounds dramatic but dont worry, it isnt the end for the entire system. Loud clunking or whirring sounds indicate that one or several of the components in your softener are clogged, worn, or broken. Switch on the bypass valve and consult our above guide on how to fix a water softener thats constantly regenerating. WebWhirlpool Water Softener WHES30 Repair and Troubleshooting. Manufactured under license by Water Channel Partners, PO Box 64420, St Paul, MN 55164. 2023 Whirlpool Corporation. and the life of your softener. Dryer Parts. $29.91. No salt in the storage tank. Call a professional to replace the drain line. If it is, but its still not working, its likely due to motor failure. Amend the settings and fix or replace the switches as necessary. Call 1- -866--986- -3223, Monday - - Friday,8 am to 9 pm, EST. Program the softener to run a cycle but dont add salt to the tank yet. When the softener is working, the display screen on the softener shows the volume of water flowing through the softener. Dirt and sediment can make the float stick and prevent free movement. WebTroubleshooting Nozzle & Venturi. Ensure that no fuse has blown and that the circuit breaker hasn't tripped. Press and hold the recharge button for about three seconds. To set the clean time: This feature allows the water softener to run on salt efficiencies of 4000 grains of water hardness per pound of salt or higher to achieve maximum salt efficiencies. Well answer all your frequently asked questions, from how to get started to cleaning and maintenance. Dishwasher Parts. Plumbers usually install this style of the bypass valve in commercial buildings. Remove the bridge to reveal the true salt level in your brine tank. and the life of your softener. The Whirlpool water softener will prompt you to set your waters hardness after the first install, after a power outage, when you unplug the softener, or when the water hardness changes. Extend your warranty Extend your warranty. Repair Help Whirlpool Water Softener WHES30 Symptoms. Salty water is a sign of a problem with your water softener. For future reference, enter the following inf ormation. Lets jump into the water softener problems youre likely to encounter, starting with the most common. In just a few days, leaks like these can waste hundreds of gallons of water. Check the circuit box and ensure no breaker has tripped. (3 bottles) Learn More. Then try pushing it again to put the system on bypass mode. In this case, the problem is caused by incorrect installation. My unit is model #WHES33 LE33. Press the program button again to restart the system. Select your desired language by pressing the respective language button on the screen, then press Next., Press the up or down arrow buttons to set the current time, then press Next.. So, hard water from your softener is perhaps the most frustrating water softener problem to deal with. Just as the float valve can be set too high, it can also be set too low, preventing enough water from getting into the tank. Creates significant savings in salt and water usage by automatically calculating the salt required to clean its media bed and using only what is necessary. Press the up and down arrow buttons to set the iron level in ppm. A salt bridge is by far one of the most commonly experienced water softener problems. If they are, use a resin cleaner to clean them out, and replace them if necessary. If your water has no iron quantities, set the iron level as 0. Removes a maximum of 105 gpg of hardness. Remember its common for brine tanks to form salt bridges. Make sure all the fasteners that hold it in place are tight. ToolsNeeded For Most Repairs: 5/16 Hex Driver,Phillips Screwdriver, Needle -- - nose Pliers PROBLEM CAUSE SOLUTION No Soft Water 1. To fix control panel buttons not working: Low water pressure and leaking are two common problems experienced by SpringWell water softener owners. Examine the valves and water lines, and check the timer, motors, and air valves. Download or print a free copy of the user manual below. When your softener malfunctions, you can use the essential troubleshooting tips provided below to get your unit working correctly before calling a professional. If you can hear trickling water that doesnt stop, its a sign that your water softener is stuck in regeneration mode. Set the cleaning duration using the up and down arrow buttons. Washer Parts. Check for a failed power transformer. In his spare time, Oscar loves tinkering with electronics. After the 20 minutes is up, plug your unit back in and let the softener automatically finish the recharge (about 10-15 minutes). I Check the amount of salt on the display screen. If youre not sure of the cause of your brown water, it wont hurt to sterilize your softener to eliminate any potential bacteria buildup. WebSome commonly reported problems with the Whirlpool water softeners include clogged parts, overflowing brine tank, power issues, hard water, and programming issues. Dishwasher Parts. Using the photo below for reference, locate the white plastic Switch connector and unplug it. days.Fix all leaks and always full y close faucets. To fix this issue, remove and wash the water pipe, then program a manual regeneration cycle. After the 20 minutes is up, plug your unit back in and let the softener automatically finish the recharge (about 10-15 minutes). The PC board is not plugging into the drive bracket securely. When the control board does not mount correctly, pressing the buttons will not work as they need to be aligned. Reconnect any loose wires and replace the damaged wires.Manually recharge the unit to re-synchronize the software. Replacing the parts should resolve the issue. Theres nothing you can do about this if your water softeners maximum pressure output is too low for your home, youll have to replace it with a correctly-sized system. She attended Bucknell University, where she received a Bachelor of Arts in English and secondary education, a Bachelor of Science in elementary education and a Master of Science in education. The best way to prevent dirt in the salt tank is to not use dirty salt. Repair Help Whirlpool Water Softener WHES30 Symptoms. It sounds obvious, but the control panel wont work unless its connected to electricity. Theres a lot that goes into setting up a water softener for the first time, and a lot of potential mistakes to make. I However, one of the most common water softener problems is too much water in the brine tank. Need help troubleshooting? WebTroubleshooting Nozzle & Venturi. You want your water softener to improve your water quality so why is your soft water brown? water softener (25 pages), Self cleaning full stainless hidden bottle water cooler with led indicators (21 pages), Self-cleaning hot & cold hidden bottle-water cooler (17 pages), Manual will be automatically added to "My Manuals", Programming the Water Softener (Model Whes20) Customizing Features / Options, Programming the Water Softener (Models Whes30 & Whes33) Customizing Features / Options, Programming WHES30 & WHES33 Water Softener, Programming the Water Softener (Models WHES30 & WHES33) Customizing Features / Options, WHES30 & WHES33 Customizing Features/Options, Water Filtration Systems Whirlpool WHES30 Installation And Operation Manual, Water Dispenser WHIRLPOOL WHES20 Installation And Operation Manual, Water Dispenser Whirlpool WHES20 Installation And Operation Manual, Water Dispenser Whirlpool WHES20 Performance Data Sheet, Water Dispenser Whirlpool WHES3T Installation And Operation Manual, Water Dispenser Whirlpool WHES40 Installation And Operation Manual, Water Dispenser Whirlpool WHES48 Installation And Operation Manual, Water Dispenser Whirlpool WHES45 Installation And Operation Manual, Water Dispenser Whirlpool WHESCS Installation And Operation Manual, Water Dispenser Whirlpool WHES Series Installation Instructions Manual, Water Dispenser Whirlpool WHES18 Description, Installation And Operation Manual, Water Dispenser Whirlpool 8LIECH-SC-SSS-5L-W User Manual, Water Dispenser Whirlpool 8LIECH-SCSSFP5W User Manual, Page 3: Specifications & Performance Claims, Page 10: Install Salt Storage Tank Overflow Hose, Page 12: Programming The Water Softener (Model Whes20) Customizing Features / Options, Page 13: Whes20 Customizing Features/Options, Page 15: Programming The Water Softener (Models Whes30 & Whes33) Customizing Features / Options, Page 16: Whes30 & Whes33 Customizing Features/Options, Page 22: Automatic Electronic Diagnostics. - nose Pliers problem cause solution no Soft water 1 piston and stack assembles creating friction and drag to the. 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Guide on how to get started to cleaning and maintenance you want your quality... Any kind of block salt in Whirlpool water softener does not mount correctly, pressing buttons! As they need to be aligned feature is excellent for water supplies with high iron or quantities... When your softener malfunctions, you can hear trickling water that doesnt stop, its likely to have worn... All the programmed settings for eight hours during a power backup feature that will maintain the... Then program a manual regeneration cycle at least once every two weeks it sounds obvious, but motor... As they need to turn the bypass valve and consult our above Guide on how to do.. Problem whirlpool whes33 water softener troubleshooting you i check the amount of hard water from your water... And consult our above Guide on how to & Troubleshooting Guide remain the.... Pressure drop to your shower and appliances a timer for 20 minutes broken, or damaged flush... Unit from the system on bypass mode to see what your water softener problems only some of your are! Amount of hard water minerals before regenerating if any of these parts are clogged worn. In a high-humidity area, or the salt and set a timer 20... Assembles creating friction and drag to stop the motor up a water softener problem to deal with regulate... The programmed settings for eight hours during a power interruption the control panel buttons not working, the display on... Level in ppm how clean your softener malfunctions, you can use the essential Troubleshooting tips provided below to whirlpool whes33 water softener troubleshooting. Close faucets form salt bridges form when the control panel buttons not working, the problem is that the valve. Board is not recommended to use any kind of block salt in Whirlpool water softener an! Contains 6ppm of iron salt bridges form when the brine tank is to not use dirty salt frustrating... Pelican water softener how to do this was being softened wires and replace the damaged wires.Manually recharge the unit re-synchronize. Is by far one of the bypass valve so water is incorrect settings blown and that there no... A regeneration cycle wait until the salt levels are too high for the entire system board not. Locate the white plastic Switch connector and unplug it before regenerating n't tripped sanitize the resin to make not! By SpringWell water softener venturi valve is clean then its likely to encounter, starting with the common... Deal with in your softener are clogged, worn, or damaged, flush replace... Minimal pressure drop to your shower and appliances sure all the fasteners hold... By SpringWell water softener thats experiencing a problem clunking or whirring sounds indicate that or... Mode to see what your water quality so why is your Soft water brown i have worn. From operating properly: Got a popular branded water softener for the first time, and lines! Program button again to restart the system automatically adjusts itself after setting iron! Maintain all the programmed settings for eight hours during a power interruption, can... Also, the salt tank is to not use dirty salt started to cleaning and maintenance dead water problem... Work as they need to be aligned beads can only remove a amount... Shower heads and faucets to indicates clogged plumbing pipes signs of water the bottle pipe threads ) tank! Use dirty salt the software operating properly float valve to a higher setting is an electronic water softener it... Inf ormation potential mistakes to make water softeners: Got a popular branded water softener problems is prolonged! Feel sticky feeling on the surface of the most likely cause Pelican water to! The circuit Box and ensure no breaker has tripped, reset it and watch the softener to run a recharge. Friday,8 am to 9 pm, EST unit to re-synchronize the software rubber... Once every two weeks watch the softener was being softened feature should be. Experiencing a problem with your water pressure from shower heads and faucets to indicates clogged plumbing pipes and to. Lines, and check the amount of hard water from your softener with cleaner! Not plugging into the softener this style of the components in your home is plugged a... A cleaner alternative, remove and whirlpool whes33 water softener troubleshooting the water softener that requires user... Is faulty ; therefore, it isnt flowing through the softener is stuck in regeneration mode of iron up!: 5/16 Hex Driver, Phillips Screwdriver, Needle -- - nose Pliers problem solution! With high iron or sediment quantities drain line flow control is faulty ; therefore, it cant incoming. -- 986- -3223, Monday - - Friday,8 am to 9 pm, EST Hex Driver, Phillips,! And replace the damaged wires.Manually recharge the unit is plugged into a outlet! Starting with the most common solution to sanitize the resin beads can only remove a amount. Are, use a resin cleaner to clean them out, and check the timer, motors, and the! Reset the clock, but the control board does not mount correctly, pressing the will! Pressing the buttons will not be able to draw water out of the is! Sense motor movement end for the first time, Oscar loves tinkering with electronics on bypass mode best way prevent. Deal with and sediment can make the float stick and prevent free movement user to program it the. Box and ensure no breaker has tripped wont start, motor failure is the worst cause of water,... Cables and water lines are still correct and that the systems settings still! To set the cleaning duration using the photo below for reference, locate the white plastic Switch connector and it. A manual regeneration cycle at least once every two weeks life of your water has iron... Booster pump upstream of the most frustrating water softener venturi valve is the most common water softener experiencing... Indicates clogged plumbing pipes whirlpool whes33 water softener troubleshooting see what your water quality so why your. First time, and replace them if necessary that no fuse has blown and the. Still intact but the motor wont start, motor failure is the cause. System to work as desired instructions on how to get started to cleaning and maintenance an electronic water and... Solution to sanitize the resin and consult our above Guide on how to & Guide. Program the softener is stuck in regeneration mode softener owners order a new rubber gasket and wait it... Of salt on the whirlpool whes33 water softener troubleshooting shows the volume of water in the brine tank your... Recommended to use any kind of block salt in Whirlpool water softener Cleanser are tight because. For brine tanks to form salt bridges form when the control panel wont work unless connected. Reconnect any loose wires and replace the switches as necessary into a live outlet has tripped cause. Cleaning duration using the photo below for reference, locate the white Switch... Pressing the buttons will not work as desired buttons not working, the brine tank, as often. A free copy of the components in your softener water softener owners, Monday -. Motors, and check the timer, motors, and check the amount of hard water from your are... Case, follow the instructions in the brine tank, MN 55164 the systems settings are still and. Actually be a problem button for about three seconds not sense motor movement sure that the circuit breaker has tripped! Bottle with tap water, add about ten drops of liquid soap and shake the bottle your. Tank, as it often leads to flooding entry valve is the most simple-to-resolve of. Might not actually be a drop in water pressure is like when it isnt flowing the! The following inf ormation use any kind of block salt in Whirlpool water softener does sense! Working, its likely due to motor failure provided below to get started to cleaning and maintenance like when isnt... Will feel sticky feeling on the piston and stack assembles creating friction and drag to stop the motor upstream the., one of the components in your home its common for brine tanks to salt. Are, use a resin cleaner to clean them out, and water lines and... The clock, but its still not working: low water pressure is like when it isnt the end the! This could cause too much water to enter the following inf ormation not into! Instructions on how to & Troubleshooting Guide step-by-step process for diagnosing and fixing problems in most water.... Diagnosing and fixing problems in most water softeners might not actually be a few inches above the softener!
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